About Us
About Shopigent Returns
The Problem
Returns are expensive. The average merchant spends 10+ hours per week manually processing them — checking policies, approving or denying, issuing refunds, generating labels, and watching for fraud. It's unglamorous, repetitive, and eats into the time you'd rather spend growing your business.
The Solution
Shopigent Returns is an AI-powered return management system for Shopify. We built an MCP-driven AI agent that handles the entire return lifecycle — from customer intake to policy evaluation, fraud detection, refund execution, and label generation — without you lifting a finger.
Deploy once, configure your policies, and let the agent work.
Built by Greek Nous
Shopigent Returns is a product of Greek Nous — a solo development studio focused on building practical, AI-native tools for ecommerce.
Every line of code, every design decision, and every deployment is done by a single developer who believes that the best software is simple, focused, and solves one thing well.
Our Philosophy
- AI that acts, not just chats — Agents should do the work, not just suggest what to do
- Open standards — MCP protocol means you're not locked into a platform; bring your own AI client
- Self-hosted by default — Your data stays in your Railway Postgres, under your control
- Privacy-first — No data selling, no ad tracking, no third-party model training
Tech Stack
| Component | Technology |
|---|---|
| App Framework | Remix + Polaris |
| Backend | Express + Prisma |
| Database | Postgres |
| AI Interface | MCP (Model Context Protocol) |
| Deploy | Railway |
| Labels | SendCloud, Shippo, EasyPost |
| Docs | Headless Express + Markdown |