MCP API Reference

Overview

The MCP server follows the Model Context Protocol specification (2024-11-05). It's available at:

POST https://returns.greeknous.com/api/mcp
Authorization: Bearer YOUR_MCP_KEY
Content-Type: application/json

Tools

analyze_return

Analyze a return request against store policies and fraud signals.

{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "analyze_return",
    "arguments": { "returnId": "uuid-here" }
  }
}

Response: Returns recommendation (approve/review), confidence score, policy match info, and reasoning.

approve_return

Approve a pending return. Optionally executes refund and generates label.

{
  "jsonrpc": "2.0",
  "id": 2,
  "method": "tools/call",
  "params": {
    "name": "approve_return",
    "arguments": {
      "returnId": "uuid-here",
      "refundAmount": 150.00,
      "issueLabel": true,
      "notes": "Approved by AI - matches standard policy"
    }
  }
}

deny_return

Deny a pending return with a reason.

{
  "jsonrpc": "2.0",
  "id": 3,
  "method": "tools/call",
  "params": {
    "name": "deny_return",
    "arguments": {
      "returnId": "uuid-here",
      "reason": "Outside 30-day return window"
    }
  }
}

check_fraud

Run fraud detection on a return request. Checks:

• Return velocity (how many returns in last 30 days)
• Amount anomalies (high-value items)
• Customer history

{
  "jsonrpc": "2.0",
  "id": 4,
  "method": "tools/call",
  "params": {
    "name": "check_fraud",
    "arguments": { "returnId": "uuid-here" }
  }
}

list_policies

List all active return policies for the store.

{
  "jsonrpc": "2.0",
  "id": 5,
  "method": "tools/call",
  "params": {
    "name": "list_policies",
    "arguments": {}
  }
}

get_policy_recommendation

Get the best policy match for a return request.

{
  "jsonrpc": "2.0",
  "id": 6,
  "method": "tools/call",
  "params": {
    "name": "get_policy_recommendation",
    "arguments": { "returnId": "uuid-here" }
  }
}

list_returns

List return requests, optionally filtered by status.

{
  "jsonrpc": "2.0",
  "id": 7,
  "method": "tools/call",
  "params": {
    "name": "list_returns",
    "arguments": {
      "status": "PENDING",
      "limit": 10
    }
  }
}

Error Handling

All errors follow JSON-RPC 2.0 format:

{
  "jsonrpc": "2.0",
  "id": 1,
  "error": {
    "code": -32602,
    "message": "Return not found"
  }
}

Common error codes: